Appointment Booking and Cancellation: Appointments can be scheduled via our website or by calling directly. Please avoid using social media for booking purposes. A minimum of 24 hours' notice is required for cancellations or rescheduling. Cancellations within 24 hours or no-shows will incur a fee. If an emergency arises, please inform us ASAP. For future appointments, a 50% deposit will be required if you cancel within 24 hours; a 100% deposit for a second no-show, or we may discontinue your booking privileges. Please arrive on time; a 15-minute grace period is allowed. Arriving later may result in cancellation or require a 50% deposit for future bookings if not due to an emergency.

Health and Allergies: Inform us of any allergies, sensitivities, medical conditions, or recent surgeries that may affect your treatment.

Communication: Provide feedback if you have concerns about your service, payment, or any other aspect of your experience.

Photos and Marketing: With your consent, we may feature photos of your treatment for marketing purposes. You may decline if you prefer.

Hygiene and Cleanliness: We adhere to strict hygiene standards. All equipment and tools are sanitized and sterilized between appointments.

Minors and Consent: Clients under 18 may need parental consent for certain services. Inquire for details.

Refunds and Exchanges: No refunds are offered for any services, products, or deposits. Deposits are non-refundable and cover the costs of preparation, supplies, and time. If you cancel or do not show up without providing at least 24 hours' notice, the deposit is forfeited. If you provide the required notice, the deposit may be applied to a future appointment. Any dissatisfaction with services will be addressed to find a satisfactory resolution. Exchanges for products are subject to specific policies but are generally not available.

Health and Wellness: If you are unwell, please reschedule with at least 24 hours' notice.

Handling Emergencies and Unforeseen Circumstances: We will notify you ASAP to reschedule if we cannot provide your service due to emergencies. Inform us with 24 hours' notice if you cannot keep your appointment.

Client Trust and Safety: Deposits are required for no-shows or late cancellations to cover preparation, supplies, and lost time. Deposits are non-refundable if canceled within 24 hours or if a no-show occurs and will be credited towards future appointments.

Gift Certificate Terms & Conditions: Valid for 12 months from the date of purchase. Non-refundable and not redeemable for cash. Transferable, but Miss Bella Beauty & Spa is not responsible for lost, stolen, or damaged certificates. Must be presented at the time of service. Any remaining balance will be credited for future use. Appointments are subject to availability; please book in advance. 24 hours' notice required for cancellations or rescheduling. Valid for all services unless specified otherwise.

Payment Options: Cash, E-Transfers, Debit/Credit.

Thank you for your understanding and cooperation. These policies help ensure a positive experience and maintain a safe, comfortable environment. Contact us with any questions or for assistance. Thank you for choosing Miss Bella's Spa & Beauty.